A comprehensive suite of tools designed specifically for independent insurance adjusting firms.
FileRidge covers the complete claims lifecycle from initial assignment through final payment.
Create, edit, and track claims with status updates, adjuster assignment, and comprehensive claim details.
Track claims through their lifecycle: Opened → First Contact → First Report → Interim Report → Closed.
Attach documents to claims with drag-and-drop upload, smart preview for PDFs and images, and cloud storage.
Let the system calculate charges based on your carrier-specific fee schedules.
Define carrier-specific fee schedules with tiered pricing based on claim amounts. The system auto-calculates invoice amounts.
Generate professional invoices from fee schedules or itemized time & expense entries. PDF generation and email distribution included.
Track invoice aging across 30/60/90/120+ day buckets. Never lose track of outstanding payments again.
Log work time with hourly rates and track expenses like mileage and materials. All entries flow into unbilled reports.
Each carrier can have unique billing rules based on claim amount ranges.
| Claim Amount Range | Fee | Type |
|---|---|---|
| Tier A (Sample) | $XXX | Flat Rate |
| Tier B (Sample) | $XXX | Flat Rate |
| Tier C+ | Varies | Time & Expense |
How it works: When a claim is entered, the system looks up the carrier's fee schedule and automatically calculates the appropriate fee based on the claim tier. For complex claims, the adjuster logs time and expenses for itemized billing.
Modern AI capabilities that help you work faster and smarter.
Speak naturally to query claims, create entries, and navigate the system. Supports multi-turn conversations for complex interactions.
Paste claim documents and let AI extract key information automatically. Reduces manual data entry significantly.
Visual insights into claims by carrier, adjuster performance, revenue trends, and workflow bottlenecks.
Complete control over your organization with role-based access and audit capabilities.
Create users with specific roles: Admin, Office Manager, Adjuster, General Adjuster, Clerical, or Read-Only access.
Fine-grained permissions ensure users only see what they need. Adjusters see their claims; admins see everything.
Track who did what and when. Complete audit trail for compliance and accountability.
Enable or disable features per organization. Roll out new capabilities gradually or customize per customer needs.
Built on trusted cloud infrastructure that scales with your business and keeps your data secure.
Encrypted data in transit and at rest. Your sensitive claim information is always protected.
Runs on secure cloud infrastructure built for reliable access from the office or the field.
Designed for 99.9% uptime with redundant access so your team can reach claims from the office or the field.
Daily automated backups with point-in-time recovery keep your firm's data protected.
From 10 claims to 10,000—the platform grows seamlessly as your business expands.
Continuous improvements and new features delivered automatically—no manual updates needed.
Straight answers about what FileRidge does and who it's built for.
FileRidge runs firm-level operations in one view: claims management with status workflow, file and document management, carrier-specific fee schedules with automated invoice generation, time and expense tracking, invoice aging, and real-time reporting. It surfaces follow-ups, file exceptions, invoice aging, and field updates so nothing slips between the field and the office. See the independent adjusting firm software overview for the full picture.
Yes. You define carrier-specific fee schedules with tiered pricing once, and the system auto-calculates the fee when a claim is entered. It generates professional invoices from fee schedules or itemized time and expense entries, with PDF export and email distribution. Receivables flow into aging reports across 30/60/90/120+ day buckets so you always know what is outstanding. See more on receivables and invoice aging.
FileRidge focuses on firm-level operations and receivables visibility rather than field estimating or inspection. It is built for the IA-firm operator, owner, or claims manager accountable for throughput, cash flow, and nothing slipping, giving them claims, files, receivables, and daily work in one place rather than a single adjuster's estimate workflow.
Yes. The voice assistant lets adjusters query claims, create entries, and log time and expenses hands-free in the field, with support for multi-turn conversations. Smart Paste uses AI to extract key information from pasted claim documents, reducing manual data entry.
Data is encrypted in transit and at rest, hosted on secure cloud infrastructure with automated daily backups. Role-based access controls keep users to what they need, and usage logs provide an audit trail. You can export your data when you need it; after cancellation it is retained for 90 days before permanent deletion.
Walk through how your firm would run claims, files, receivables, and daily work in one view. We'll tailor it to how your team operates today.
Want the numbers first? View per-seat pricing — $40 / user / month, all features included, month-to-month.