Run claims, files, receivables, and daily work in one view, so the firm stays on top of throughput and cash flow and nothing slips between carriers.
Most independent adjusting firms don't lose claims because the work is hard. They lose them in the gaps: a diary that nobody owns, a supplement waiting on a carrier, an invoice that aged past 90 days while everyone assumed it was just slow.
If you own or manage an IA firm, you're accountable for two things at once: every claim moving forward, and every dollar getting billed and collected. But the information that tells you whether that's happening lives in a dozen places. Claim status sits in one system, files in a shared drive, T&E in a spreadsheet, fee schedules in a binder, and receivables in whatever your bookkeeper last exported. The result is a firm that's busy but hard to see.
FileRidge is operations software built for that exact job. It pulls claims, files, diaries, time and expense, carrier fee schedules, invoices, and receivables into a single operating view, then surfaces the follow-ups, file exceptions, invoice aging, and field updates that need attention. It is not field estimating or inspection software, and it is not public-adjuster settlement tooling. It is the firm's operational backbone. See the full system on the features page or how the pieces connect in how it works.
Open the dashboard and see the whole firm: what's active, what's stalled, and what's owed, without logging into four tools to assemble the answer.
Claims, files, and receivables share a single view so owners and claims managers track throughput without rebuilding a status report by hand each week.
Each claim carries its documents, status, assigned adjuster, and open diary items, so the people who work it and the people who manage it see the same record.
No caps on claims or carriers. Whether you handle three carriers or thirty, the operating view holds the full book without per-claim charges.
Firm-level financial visibility is the wedge: tie carrier fee schedules to automatic invoice generation, then watch aging by carrier so slow pay never becomes lost revenue.
Set each carrier's fee schedule once. As claims move, FileRidge calculates the fee and generates the invoice, including flat-rate and time-and-expense work.
Watch outstanding invoices move through 30, 60, 90, and 120+ day buckets per carrier, so you know what to chase instead of guessing what's lost.
Owners see what's billed, unbilled, and overdue in real time, turning receivables from a month-end surprise into a number you manage all month.
Go deeper on the money side in receivables and invoice aging.
The firm's reputation rides on responsiveness. FileRidge raises what's overdue or missing instead of waiting for someone to notice.
Every diary item is tied to a claim and an adjuster, so the next action is visible and accountable rather than living in someone's inbox.
Missing reports, stalled supplements, and claims past their expected milestone surface as exceptions, so problems show up while there's still time to fix them.
First contact, first report, and interim report timing stay visible at the firm level, helping you hold carrier service standards across the whole book.
The gap between a site visit and an updated file is where status goes stale. FileRidge shortens it with hands-free logging and shared visibility.
Adjusters log time, expenses, and claim notes by voice from the field, so T&E and updates land on the file the same day instead of at the end of the week.
Documents and photos attach to the claim and sync to secure cloud storage, so the office sees field work without chasing attachments.
Office staff, claims managers, and field adjusters work from one record, so a question answered in the field is a question answered for the firm.
$40 per user per month, all features included, month-to-month with no long contract, and no claim or carrier limits to model around.
No tiers and no feature gates. Every seat gets claims, billing, receivables, voice logging, and reporting, so cost scales with people, not modules.
Add or remove seats as your firm's headcount moves with the season. No long-term contract, and your data is exportable when you need it.
Data is encrypted in transit and at rest on secure cloud infrastructure, so firm and claim information stays protected without enterprise overhead.
See the full breakdown on pricing, or weigh the options on best software for independent adjusting firms.
Based on publicly available information as of publication, the established tools each serve a different center of gravity. FileRidge is built for the IA firm's operations and receivables.
Read the head-to-head detail in FileRidge vs VCA Software and FileRidge vs Scope IA.
It is operations software built for the IA firm rather than the individual field adjuster. FileRidge keeps claims, files, diaries, time and expense, fee schedules, invoices, and receivables in one view so owners and claims managers can see throughput and cash flow without stitching together spreadsheets and email.
Estimating and inspection tools handle the field measurement and scope of a single loss. FileRidge sits a level up at the firm: it tracks the operational status of every claim, surfaces file exceptions and follow-ups, and ties carrier fee schedules to invoice generation and receivables across the whole book.
FileRidge is $40 per user per month with all features included, billed month-to-month with no long-term contract. There are no claim or carrier limits, so pricing scales predictably as you add or remove seats.
Yes. Implementation can include data migration, system setup, and team training, scoped to your current workflow. Your data stays exportable when you need it, and after cancellation it is retained for 90 days before permanent deletion.
Walk through how FileRidge would hold your claims, files, and receivables together, and where it would catch what's slipping today.